Frequently Asked Questions
Everything you need to know about switching to a plastic-free home.
How are your products packaged for shipping?
We strictly adhere to a zero-plastic shipping policy. All orders are packed using recycled cardboard boxes, paper tape, and compostable fillers to ensure your home goods arrive safely without harming the planet.
What is your return policy for home essentials?
We offer a 30-day window for returns on all unused items in their original packaging. For hygiene reasons, personal care items like bamboo toothbrushes can only be returned if the seal is unbroken.
Are your kitchen products dishwasher safe?
Most of our stainless steel and silicone products are dishwasher safe. However, to preserve the life of bamboo and wood-based items, we recommend hand washing with mild soap and air drying.
How long does delivery typically take?
Orders are processed within 1-2 business days. Standard carbon-neutral shipping usually takes 3-7 business days depending on your location within the country.
Do you offer wholesale pricing for eco-friendly businesses?
Yes, we love partnering with like-minded retailers. Please contact our wholesale department via the 'Contact Us' page to receive our current catalog and bulk pricing tiers.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.